Q: What exactly does website migration mean and what does it entail?

A: The web site migration service provided by Knowide Hosting is absolutely free and involves moving all your web files, databases and emails from your present hosting provider to your new web hosting account with us. We will also update all the settings required for your web sites to be fully operational on our leading–edge cloud hosting platform.Our techs are completely capable of moving just about any web site. With years of experience behind their backs, they’re well–versed in the inner workings of our cloud hosting platform, our Control Panel and all other popular Control Panels. For them, transferring a custom–built web application with a lot of custom libraries is as easy as transferring a plain WordPress–based weblog.

Q: What exactly does website migration mean and what does it entail?
Q: Website migration seems like a lot of work. How much time will it take?

A: We try to accomplish all web site migrations as fast as possible. However, we do not have a fixed time frame for web site migrations. There are several variables that you need to take into account – the very size of your site and the workload of our web site migration staff, etc. We always strive to perform each migration in less than 48 hours. With smaller–sized web sites, our team typically manages to finish in under 24 hours.

Q: Website migration seems like a lot of work. How much time will it take?
Q: My personal privacy is important to me. What information do you need?

A: Yep. We’ll need to have the name of the website that you want us to move. We’ll also need a way to log in to your old hosting account so that we can get the content pertaining to your website.

Q: My personal privacy is important to me. What information do you need?
Q: I give you access to sensitive data. How can I be sure that you won’t misuse it?

A: Before we can start the transfer of your hosting account, you must first open an account with us. Opening an account with us will require that you to share the very same information you have provided to your present web host. We also have an extremely strict Privacy Policy, which specifies how sensitive info is handled.

Q: I give you access to sensitive data. How can I be sure that you won’t misuse it?
Q: Will my site be unavailable during the transfer?

A: Your website will work exactly like it did before with your previous web hosting provider. When we have finished the migration, your site will be configured to work on our platform and we will alert you to preview it. If it is functioning correctly, all you will have to do is change the NS resource records associated with your domain. Your site will be migrated to us with no downtime whatsoever.

Q: Will my site be unavailable during the transfer?
Q: Will my old web hosting provider need to provide any information/help?

A: Nope. Apart from your login credentials for the Control Panel, we don’t need anything. We will never touch base with your hosting provider. They won’t know anything about the transfer either.

Q: Will my old web hosting provider need to provide any information/help?
Q: Does it matter what platform my current provider is using?

A: We can transfer your site from any hosting provider or any Linux–based hosting platform on condition that we can get access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we’re unable to migrate are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.

Q: Does it matter what platform my current provider is using?